Eastern Bank PLC Partners with Appinion BD Limited to Strengthen Business Performance Monitoring

Eastern Bank PLC (EBL) has signed a strategic agreement with Appinion BD Limited to implement a modern Business Performance Management (BPM) Solution, aimed at significantly enhancing the bank’s overall performance monitoring capabilities.

Under the partnership, Appinion BD Limited will deploy a comprehensive digital platform accessible through both mobile and web applications. The solution provides real-time tracking of business performance, featuring a centralized dashboard that offers an integrated view of operational progress alongside detailed, employee-level insights.

The new system is designed to empower EBL’s frontline teams with timely, actionable data, enabling faster and more informed decision-making. By incorporating advanced monitoring tools, the bank expects to improve operational efficiency, transparency, and strategic execution across its entire network.

Senior officials from both organizations attended the signing ceremony. Representing Appinion BD Limited were Mr. Nomanuzzaman MD., Director; Mr. Asif Raihan, Technical Project Manager; Mr. Mushfiqur Rahman, Head of Business Development; Mr. Zahid Suman, Manager, Business Development; and Mr. Md Rahul Hossan Rohan, Assistant Project Manager.

From Eastern Bank PLC, Mr. Osman Ershad Faiz, Additional Managing Director & COO, and Mr. M. Khorshed Anwar, Deputy Managing Director & Head of Retail & SME, were present along with other senior executives.

This collaboration reflects EBL’s continued commitment to digital transformation and innovation, while reinforcing Appinion BD Limited’s growing role in delivering technology-driven performance solutions to leading financial institutions in Bangladesh.